Where are you open? Do you take this card? Can I bring my dog? Lucy AI answers the everyday questions in your brand's voice, every hour of the day, and routes the calls that genuinely need a human to the right person with the full context.
Most "general enquiries" calls have answers already on your website. But customers ring instead, and front-desk staff spend half their day repeating the opening hours. After hours, the calls go to voicemail and the customers go to a competitor.
Lucy AI is trained on your website, FAQ, and policies. The AI agent handles the easy 80% (opening hours, payment methods, accessibility, parking) and warm-transfers the rest with a transcript so the human picks up already in context. No "let me put you on hold" while someone Googles the answer.
Spin up a Lucy AI demo in under a minute and watch voice and chat agents answer customer questions using knowledge trained from your website. Add product, policy, or business documents to the knowledge base and Lucy AI handles even more queries.