Lucy AI answers every call, captures the booking details, and confirms the slot in your calendar, even when the team is on the floor or the line's already busy. No missed reservations, no voicemail tag.
Front-of-house staff can only hold one phone at a time. When the second call comes in, or the third, customers hit voicemail, hang up, and book somewhere else. After-hours enquiries become tomorrow's callbacks if they're remembered at all.
Lucy AI answers in your brand's voice, captures the customer's name, party size, date, time, and any special requests, then drops the booking straight into your reservation system. If a slot's unavailable, the AI agent will offer the nearest alternatives, without putting anyone on hold.
Spin up a Lucy AI demo in under a minute and watch voice and chat agents answer customer questions using knowledge trained from your website. Add product, policy, or business documents to the knowledge base and Lucy AI handles even more queries.