Use case · Operations
Clear the inbox before you open it.
The Email agent reads everything overnight, hands the invoices to Finance and the new enquiries to Sales, and leaves you the three that need a human.
The problem
Two hundred emails, ten that matter.
You open the inbox and lose the first hour of the day working out what to read first. The three that mattered are somewhere in the middle of it.
What Lucy does
The agents sort it out between them.
Email reads the lot and passes each one on. Invoices go to Finance, who codes them and files them. New enquiries go to Sales, who drafts the reply. What is left is the handful that genuinely needs you, at the top, with a line on why.